Elite Custom Apparel respects your privacy. This policy explains what information we collect when you visit our website or request a custom apparel quote, how we use it, and the choices you have.
Information We Collect
When you use our website, request a quote, or place an order, we may collect the following information:
- Name, email address, and phone number
- Organization or team name, shipping or pickup details, and order specifics such as quantities, sizes, and decoration methods
- Artwork, logos, and files you upload or send for printing or embroidery
- Information you provide through our contact or quote forms
- Usage data such as pages visited, time on site, and referral source (collected via website analytics tools)
How We Use Your Information
We use your information to:
- Respond to quote requests and prepare pricing for your custom apparel order
- Produce, decorate, and deliver your screen printing, embroidery, or promotional product order
- Communicate about artwork approvals, turnaround, and order status
- Improve our website and marketing through analytics
- Send follow-up communications related to your inquiry (you may opt out at any time)
Your Artwork & Files
Files you submit for production — logos, designs, and photos — are used solely to prepare and produce your order. We do not sell or share your artwork with other customers. You are responsible for holding the rights to any artwork you submit; see our Terms of Use for details on intellectual property.
Cookies & Tracking
We use analytics tools to understand how visitors interact with our site. These tools may place cookies on your browser. You can control cookie settings through your browser preferences.
We may also use conversion tracking pixels for advertising platforms to measure the effectiveness of our marketing. These do not collect personally identifiable information.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our business and website (hosting, analytics, payment processing, and shipping carriers)
- Legal authorities if required by law or to protect our rights
Payment Information
When you pay by card, your payment is handled by a secure third-party payment processor. We do not store full card numbers on our systems.
Data Security
We implement reasonable security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. However, no method of electronic transmission or storage is 100% secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Disable cookies through your browser settings
Contact Us
If you have questions about this privacy policy, contact us at:
Elite Custom Apparel
550 Hartle St, Suite A
Sayreville, NJ 08872
Email: info@elitecustomapparelnj.com
Phone: (732) 234-6581